In-Store: Present this printed page including barcode to a Macy’s Associate at checkout.

Online: Gift Cards may be redeemed online at macys.com by clicking “Apply Gift Cards” when entering payment method at checkout. Enter the first 15-digits into the “Card Number” field and the last 4-digits into the “CID” field. Enter the Security verification characters. Then click “Apply Gift Card”.

If you have any questions, please contact us or call 1-800-511-2752. Your Macy’s eGift Card number is required for all inquiries.

To Check your balance call 1-800-511-2752 or see a sales associate in any Macy’s store.

Your Macy’s eGift Card never expires!

For balance inquiry, call 1-800-511-2752 or go to macys.com/gcbal. This card is redeemable only for merchandise and in-store services at Macy’s, Macy’s Backstage and macys.com (US only); it may not be redeemed for cash (except as required by law) or applied as payment or credit to any credit card account. Macy’s reserves the right to not honor cards obtained from unauthorized sellers, including internet auction sites. Protect this card: you are responsible if it is lost or stolen. Lost or stolen cards will only be replaced with proof of purchase and only for the value shown on our records. This card is issued by Macy’s Gift Card, LLC and is required for all inquiries.

Your Macy’s eGift Card never expires!